User guide

Everything you need to run your school on FeesPay, from setup to term close.

This guide walks through the platform in the order most schools actually use it — from creating your account to recording your first payment. Jump to any section from the menu on the left.

14 sections Built for school owners, accountants & gate staff
Owner / Admin — full access
Accountant — day-to-day fee recording
Gate staff — fee-clearance check only

Before you start

FeesPay works with how your school already collects fees — cash at the accounts office, bank transfer, or POS. Nothing changes about how parents pay; FeesPay is where your team logs it, tracks it, and gives you one clean record per term.

Every school gets one Owner account from registration. The owner can add Accountant logins for their team, and set up a separate Gate Check login for security staff at the gate — each with only the access they need.

Part 1 · Getting started

Create your account

Registration takes about five minutes and ends with a 6-digit PIN — your login for every visit after this.

Anyone registering a school
  1. 1

    Go to admin.feespay.com.ng/register

    Select the type of school you run — Nursery/Primary, Secondary, or Tertiary. This helps FeesPay set up the right class structure for you later.

  2. 2

    Tell us if you already have an account

    Choose "No, I'm new here" if this is your first school on FeesPay. Choose "Yes, I have an account" if you're adding a second campus or another school under a FeesPay account you already run — see managing multiple schools.

  3. 3

    Enter your school's details

    School nameAs it should appear on receipts
    Phone numbere.g. 08012345678
    Email addressUsed for login recovery & notices
    Referral codeOptional — if an agent referred you

    Accept the terms and submit.

  4. 4

    Verify with the OTP

    Enter the one-time code sent to confirm your details. Didn't get it? Use the resend link on the same screen.

  5. 5

    Create your 6-digit PIN

    This replaces a password — you and every accountant you add will log in with a phone number and a PIN. Choose one only your team knows.

●

Tip — Use a PIN that isn't tied to a birthday or your school's opening year. You can change it any time from Settings.

Part 1 · Getting started

Choose a plan & subscribe

Right after your PIN is created, you'll land on the plans page. FeesPay's plans are priced by how many students you have — not by feature.

Owner / Admin only
  1. 1

    Pick the plan that fits your school size

    Each plan shows a student ceiling (e.g. "Up to 500 students") and a price. Running a bigger school? A custom quote is available for schools over 1,000 students.

  2. 2

    Pay your way

    Pay instantly by card, bank transfer, or USSD through the checkout — your account activates the moment payment clears.

    Or pay by direct bank transfer and submit your proof of payment on the same page. The FeesPay team reviews and approves this manually, usually within one business day.

  3. 3

    You're in

    Once your subscription is active, the full dashboard unlocks. If a plan expires or a proof is still pending, you'll see a status page instead of the dashboard until it's resolved.

●

Growing mid-term? If your enrolment gets close to your plan's student limit, you'll see a prompt to upgrade — your existing records carry over, nothing is lost.

Part 1 · Getting started

Complete your business profile

A short verification step so your school's identity, bank details, and branding are correct across receipts and reports.

Owner / Admin only
  1. 1

    Add your basic details

    Business name, email, phone, school type and board, plus your address, state and LGA.

  2. 2

    Add your tax and bank details

    Your Tax Identification Number (TIN), and the bank account your school settles into — bank name, 10-digit account number, and the account name exactly as it appears at your bank.

  3. 3

    Add your director(s)

    Full name, date of birth, and BVN for each director on record — this is part of verifying your school as a business.

  4. 4

    Upload your logo

    Your school badge or logo appears on receipts, the login screen, and gate-check results — upload a clear, square image for the best fit.

●

You can start using the dashboard before finishing this step, but complete it early — some settlement and verification features depend on it.

Part 2 · Set up your school

Set your academic session & term

Everything in FeesPay — fees, payments, statistics — is filed under a session (school year) and a term. Set these up first.

Owner / Admin only
  1. 1

    Create a session

    Add your current school year, e.g. 2025/2026.

  2. 2

    Add your terms

    Add First, Second and Third Term under that session, then mark the one currently running as active. The active term is what shows by default across fees, payments and statistics — a term switcher at the top of the dashboard lets your team look back at earlier terms without changing what's active.

  3. 3

    Roll over at year end

    When a new school year starts, create the next session and terms the same way. Your students, classes and fee history stay intact — see promoting students for moving pupils up a class.

Part 2 · Set up your school

Add your classes & arms

Build your class structure once — students, fees and payments are all organised by class from here on.

Owner / AdminAccountant (view & add)
  1. 1

    Add a class

    Give it a name — e.g. Primary 1, JSS 1, Grade 3 — and a category, then save. Repeat for every class in your school.

  2. 2

    Add arms, if you use them

    If a class is split into streams — Gold, Silver, A, B — add each as an arm and assign it to its class. Arms are optional; skip this if your classes aren't split.

Part 2 · Set up your school

Add your students

Add students one at a time, or bring your whole school in at once with a spreadsheet import.

Owner / AdminAccountant
  1. 1

    Add one student manually

    Full nameRequired
    Gender & classRequired
    Arm / subclassIf your school uses arms
    Parent phone & WhatsAppFor contact and receipts
  2. 2

    Or import your full class list

    From Students → Import, download the sample spreadsheet, fill it with your student list, and upload it. FeesPay checks it and shows you exactly what will be added before anything is saved.

  3. 3

    Generate gate codes

    Each student gets a short gate code used for fast lookup at Gate Check. Generate these in bulk right after import, or one at a time from a student's profile.

  4. 4

    Export anytime

    Pull your full student list to a spreadsheet whenever you need it — for a census, a board report, or your own backup.

Part 2 · Set up your school

Set up your fees

Create each fee type once, then set how much it costs per class — different classes can be charged different amounts for the same fee.

Owner / AdminAccountant
  1. 1

    Create a fee

    Titlee.g. "School Fees", "PTA Levy"
    Payment cycleTermly, sessional, one-off, etc.
    Who can payAll students, or a specific group
    Compulsory?Whether it's required or optional
  2. 2

    Set the amount per class

    Open the fee and set an amount for each class it applies to — e.g. Tuition can cost ₦45,000 for Primary 1 and ₦52,000 for Primary 6 under the same fee.

  3. 3

    Adjust as needed

    Change an amount, retire a fee for a term with the status toggle, or remove one you no longer charge — nothing you've already recorded is affected.

Part 3 · Day to day

Record a payment

This is where most of your team's time goes. A parent pays the way they normally would — your accountant logs it here in under a minute.

Owner / AdminAccountant
  1. 1

    Find the student

    Go to Payments → New Payment and select the class, arm, and student — or search by name directly.

  2. 2

    Confirm the session, term & fee

    Pick the fee being paid. FeesPay fills in the amount expected for that student's class automatically — you only need to enter the amount paid, which can be a full or part payment.

  3. 3

    Add the payment details

    Date paidDefaults to today
    Payment channelCash, Bank Transfer, POS, etc.
    ReferenceOptional — auto-generated if left blank
  4. 4

    Save — and share the receipt

    A receipt is generated instantly and can be shared with the parent. Need to fix an entry? Open it from Transactions to edit, add a note, archive, or delete it.

●

Part payments are tracked automatically — if a parent pays ₦30,000 of a ₦50,000 fee, the balance carries forward and shows clearly on the student's ledger until it's cleared.

Part 3 · Day to day

Track balances & statistics

See exactly who has paid, who's owing, and by how much — for any fee, any class, any term.

Owner / AdminAccountant
  1. 1

    Open the statistics overview

    See a fee-by-class breakdown of what's been collected against what's expected, for the active term.

  2. 2

    Drill down to individual students

    Click into any fee and class to see every student's status — paid, part-paid, or owing — with amounts.

  3. 3

    Handle exceptions

    From the same drilldown, you can exempt a student from a fee (and reverse it later with recover), or override the amount a specific student owes if it differs from the class default — e.g. a sibling discount.

  4. 4

    Export

    Download any drilldown as a spreadsheet for your accounts file or a board report.

Part 3 · Day to day

Promote students at year end

Move your whole school up a class in a few clicks when a new session begins.

Owner / Admin only
  1. 1

    Open the promotion review

    FeesPay suggests the next class for every student based on your class order — review it class by class before anything is applied.

  2. 2

    Adjust individual students

    Mark a student to repeat their class, or graduate them out of the school, instead of the default promotion — nothing is forced.

  3. 3

    Commit

    Confirm to apply the promotion across the school for the new session. Made a mistake? Individual promotions can be undone right after.

●

Do this once you've created the new session and term — see academic session & term.

Part 4 · Security & team

Set up Gate Check

Let your gate or security staff confirm a student's fee status in seconds — without giving them access to your dashboard.

Owner / Admin (setup)Gate staff (daily use)
  1. 1

    Set your Gate PIN

    From Gate Settings, set a Gate PIN for your school. Your school's Portal ID is shown on the same page.

  2. 2

    Share the login with your gate staff

    Give them the Portal ID and Gate PIN, and point them to the separate gate login page — this is different from the main staff login and only unlocks the fee-check tool, nothing else.

  3. 3

    Check a student at the gate

    Gate staff enter the student's short gate code (from the ID card, or told to them) to instantly see whether that student's fees are cleared for the selected session and term.

●

Reminder — gate codes are generated per student from the Students section — do this before rolling Gate Check out.

Part 4 · Security & team

Add accountants to your team

Give your accounts office their own logins, scoped to the day-to-day work — recording payments, not changing school setup.

Owner / Admin only
  1. 1

    Go to Manage Staff

    Add a name, a phone number, and a 6-digit PIN for the new accountant.

  2. 2

    Share the login securely

    They log in with that phone number and PIN, the same way you do — but see a narrower dashboard. Pass the PIN along privately, not over a group chat.

  3. 3

    Deactivate when someone leaves

    Turn an accountant's access off the moment they leave your team, and reactivate later if they return — nothing about their past entries changes.

What each role can do
Owner
Accountant
Gate staff
Record & edit payments
✓
✓
—
View statistics & export
✓
✓
—
Manage classes, students & fees
✓
✓
—
Set up sessions & promote students
✓
—
—
Business profile & subscription
✓
—
—
Add / remove accountants
✓
—
—
Check fee status at the gate
✓
✓
✓
Part 4 · Security & team

Manage multiple schools

Run more than one campus? Keep them all under one login and move between them in a click.

Owner / Admin only
  1. 1

    Add another school

    From the switcher in your dashboard, choose Add School and register it the same way as your first — it's attached to your existing account.

  2. 2

    Switch between schools

    Use the same switcher any time to move between campuses — each has its own classes, students, fees and records, kept completely separate.

●

A second campus you add this way shares your subscription and student allowance with your first school by default — reach out to support if you'd rather bill it separately.

Part 5 · Account

Settings & profile

Everything about your own login and account lives in one place.

Owner / AdminAccountant (own login)
  1. 1

    Update your logo, email or PIN

    Change any of these any time from Settings — a new logo updates instantly across receipts and gate check.

  2. 2

    Check notifications

    Renewal reminders, low-slot warnings, and proof-of-payment updates show up here — mark them read as you go.

  3. 3

    Review your subscription

    See your current plan, when it renews, and how many student slots you've used — with a direct link to upgrade if you're close to your limit.

Support

Frequently asked

Use "Forgot PIN" on the login screen. You'll get a reset link by email to set a new one — accountants should ask their school owner to reset theirs from Manage Staff.
Yes — switch to the relevant term using the term switcher at the top of the dashboard before recording it, so it's filed correctly.
Check that you're on the right term, and search Transactions by the student's name or the payment reference. If it genuinely hasn't been logged yet, record it manually using their proof of payment.
No — you can set up classes, students and fees straight away. Finish your business profile early, though, since a few verification and settlement features depend on it.
Every payment is logged against a specific student, fee and term with a receipt attached — so balances, part-payments and history stay accurate automatically, and any accountant on your team sees the same up-to-date picture.
Check the Knowledge Base, or reach us directly on the Contact page.

Ready to set your school up?

Registration takes about five minutes — start where this guide does.

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